… achieving excellence, making a difference

0158 222 7540     0158 222 7540

Specialist Teacher Recruiters
Diamond Teachers Recruitment
Teachers Recruitment Buckinghamshire

Customer Service Policy Statement

At Diamond Teachers Recruitment, we endeavor to provide you with the best possible service at all times. If you would like to make any comments, suggestions, raise a query or make a complaint about the service you have received, please contact us, our contact details are set out below. We will respond to your query within 48 hours working days.

This policy will be kept up to date, to reflect changes in the nature and size of the business. To ensure this, the policy and its effectiveness will be reviewed annually.

Courtesy

All recruitment consultants will be trained in customer service standards; will exhibit customer friendly service skills; and be knowledgeable, professional and courteous in meeting the needs of our customers.

Communication

We Diamond Teachers Recruitment will return all phone calls and emails received from clients and registered candidates and applications in respect of specific vacancies within agreed timescales. Where we are unable to meet this agreement we will inform you of this as soon as possible and agree a new deadline.

Consistency

As part of our commitment to upholding professional standards, we will review our policies annually to ensure that they continue to meet business needs and the Recruitment and Employment Confederation’s Code of Professional Practice; and that they are consistently applied to all our customers.

Complaints

Diamond Teachers Recruitment seeks fair, just and prompt solutions when possible to any complaints and appeals. All such issues should be directed to the Managing Director or designated person in the first instance, where they will be acknowledged and directed to the attention of the appropriate person.

Access to Information

We comply fully with the provisions of the Data Protection Act 1998. Any personal or confidential information held by us about a client or work seeker is fully accessible to that person or body for review or editing by contacting the Managing Director, or designated person.

Reduce Bureaucracy

Wherever possible, without compromising our legal requirements and professional standards we strive to reduce the burden of unnecessary paperwork.

How to Contact Us:

Suite 1
Ashton Square Business Centre
22 Ashton Square
Dunstable
LU6 3SN

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We'll help you find your dream teaching job Our dedicated consultants will match your skills and experiences to the right school!

 
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We'll help you find your dream teaching job Our dedicated consultants will match your skills and experiences to the right school!


Diamond Teachers Recruitment

Diamond Teachers Recruitment

Diamond Teachers Recruitment

APSCO

Corporate Address

2A Eleanores Cross
Dunstable
LU6 1SU

Phone: 0158 222 7540
Fax: 0158 222 7490

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